Telemarketing Workshop – 2 days
Get your telemarketers in on our proven recipe for success and watch sales and leads boom.
Cost: NZD $1,590.00 excl. GST
You could be eligible for an earlybird discount! Contact us now for details.
Upcoming workshop dates:
12th-13th December 2024
14th-15th April 2025
14th-15th July 2025
Call us now on 0800 832 647, complete the contact form below, or book a chat in my calendar. If you don’t see a date that works for you, just get in touch!
Workshop details:
- Once your workshop is confirmed, we’ll send you an invoice payable within 7 days of receipt.
- Choose to attend the workshop in-person or on Zoom – either way, your people are guaranteed a great learning experience! Once you’ve registered, we’ll confirm the in-person venue (usually in West Auckland), or we’ll send your Zoom link.
- This two-day workshop runs from 9:30am to 5pm.
Feedback from course participants
“I recently attended a sales training program offered by The Great Scott Company, and I must say it was an exceptional experience. The trainer, Jacqui Scott, were highly knowledgeable and provided practical strategies that I could immediately apply to my sales approach. The training was interactive, engaging, and tailored to our industry, which made it extremely relevant. I particularly appreciated the focus on building long-term customer relationships rather than just closing deals. I can already see a positive impact on my sales performance, and I highly recommend The Great Scott Company to anyone looking to elevate their sales skills.”
“Before attending Telemarketing Workshop we had been averaging 6 sales per month over the previous year, now this has been increased to 23 sales per month!!! Our overall turnover has increased by 22%…”
“Success against targets on the days following the sales training increased by 100% i.e. they doubled their sales results. The results remained reasonably consistent over the following month with a 70-80% increase in total sales on average for the team. There was an obvious improvement in not only the sales pitch but also the team’s ability to build rapport with customers.”
“I recently did a 1on1 sales training course with Jacqui from The Great Scott Co, and I couldn’t be more impressed! Jacqui’s expertise and engaging delivery style made the training not only informative but also incredibly practical. She shared so many useful tips and strategies that I could start using right away. What stood out most was how tailored the training felt—it wasn’t generic at all but perfectly aligned with what I needed. Jacqui’s energy and passion made the entire experience both fun and inspiring. If you’re looking to take your sales skills to the next level, I can’t recommend her highly enough!”
Maximum group size 10 = Maximum engagement
Some providers boast ‘small group’ sizes of up to 30. We know better. That’s why we limit our competency workshops to a maximum of 10 people. When we say we guarantee a personal experience tailored to you – we’re not kidding!
The telemarketing training course that will transform your telemarketers into confident and successful sellers
Your revenue and lead generators are arguably the most important people in your organisation (don’t tell the others!). You need them firing on all cylinders! Yet telesales have either flatlined or dropped and you’re awake at night worrying about what else you can do to get that all elusive upturn.
Your telemarketers either don’t know how to turn it around, or they lack confidence and belief that they can. Meanwhile, your prospects will likely be experiencing lacklustre service – let alone not feeling compelled to place an order. It’s time to shake things up…
When it comes to sales, you won’t find more enthusiastic and experienced facilitators to work with! It makes sense that our sales process is geared around the way customers prefer to buy. After two days with us, your telemarketers will totally get how to pull sell rather than push – I mean, who likes a pushy sales person – especially when it’s so easy to just hang up!
So, don’t hesitate. Send your telemarketers to us and we’ll return them to you with the rebuilt confidence and knowledge they need to spark!
97%
of course participants gave our trainers and excellence rating of 4 or 5 stars for their knowledge.
94%
of course participants gave our trainers and excellence rating of 4 or 5 stars for their ability to engage.
Your people will return from our telemarketing training course with a clear understanding of:
- Personality styles and how best to communicate.
- How to get through to the right person to sell to, or inadvertently checking the sales power the caller has.
- Meeting and greeting over the phone for best results.
- Telephone etiquette.
- The Psychology of the Buyer.
- The 6 Steps to Sale.
- How to build rapport – take control, build trust, and provide direction.
- Powerful questions to ask that uncover needs and desires.
- How to summarise customer needs to confirm understanding.
- How to make the best recommendation and highlight the benefits – this is where the lead is generated.
- Cost/Investment in a way that’s palatable.
- How to get a decision.
- Overcoming objections.
- What to do if you’re in lockdown and you still need to make those sales!
- Personality styles and how best to communicate.
- How to get through to the right person to sell to, or inadvertently checking the sales power the caller has.
- Meeting and greeting over the phone for best results.
- Telephone etiquette.
- The Psychology of the Buyer.
- The 6 Steps to Sale.
- How to build rapport – take control, build trust, and provide direction.
- Powerful questions to ask that uncover needs and desires.
- How to summarise your customer’s needs to confirm understanding.
- How to make the best recommendation and highlight the benefits – this is where the lead is generated.
- Cost/Investment in a way that’s palatable.
- How to get a decision.
- Overcoming objections.
- What to do if you’re in lockdown and you still need to make those sales!